> For the complete documentation index, see [llms.txt](https://docs.neoncloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neoncloud.com/common-issues.md).

# Common Issues

- [Resetting your VM Password](https://docs.neoncloud.com/common-issues/resetting-your-vm-password.md): This article explains how to reset the password of a VM in Neon Cloud.
- [Increasing Your Account Limits and Resource Quotas](https://docs.neoncloud.com/common-issues/increasing-your-account-limits-and-resource-quotas.md): If you need more resources than your default quotas allow, you can request an account limit increase. This guide explains how to submit your request and track its approval.
- [Taking VM Snapshots](https://docs.neoncloud.com/common-issues/taking-vm-snapshots.md): This article explains how to take VM snapshots, which capture the current state of your machine for easy restoration if needed.
- [Scheduling Backups](https://docs.neoncloud.com/common-issues/scheduling-backups.md): This article outlines the steps to schedule automated backups for your instances or volumes in Neon Cloud.
- [Transitioning Your Instances from Hourly to Monthly Billing Cycle](https://docs.neoncloud.com/common-issues/transitioning-your-instances-from-hourly-to-monthly-billing-cycle.md): This article explains how to transition your instances from an hourly to a monthly billing cycle in Neon Cloud while ensuring data safety and continuity.
- [Expanding Instance Block Storage](https://docs.neoncloud.com/common-issues/expanding-instance-block-storage.md): This article explains how to increase the block storage of an instance in Neon Cloud.
- [Attaching Additional Block Storage to your Instance](https://docs.neoncloud.com/common-issues/attaching-additional-block-storage-to-your-instance.md): This article explains how to attach additional block storage to an instance in Neon Cloud.
- [Upgrading your VM Configuration](https://docs.neoncloud.com/common-issues/upgrading-your-vm-configuration.md): This article explains how to upgrade your VM to a higher configuration in Neon Cloud.


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