> For the complete documentation index, see [llms.txt](https://docs.neoncloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neoncloud.com/common-issues.md). # Common Issues - [Resetting your VM Password](https://docs.neoncloud.com/common-issues/resetting-your-vm-password.md): This article explains how to reset the password of a VM in Neon Cloud. - [Increasing Your Account Limits and Resource Quotas](https://docs.neoncloud.com/common-issues/increasing-your-account-limits-and-resource-quotas.md): If you need more resources than your default quotas allow, you can request an account limit increase. This guide explains how to submit your request and track its approval. - [Taking VM Snapshots](https://docs.neoncloud.com/common-issues/taking-vm-snapshots.md): This article explains how to take VM snapshots, which capture the current state of your machine for easy restoration if needed. - [Scheduling Backups](https://docs.neoncloud.com/common-issues/scheduling-backups.md): This article outlines the steps to schedule automated backups for your instances or volumes in Neon Cloud. - [Transitioning Your Instances from Hourly to Monthly Billing Cycle](https://docs.neoncloud.com/common-issues/transitioning-your-instances-from-hourly-to-monthly-billing-cycle.md): This article explains how to transition your instances from an hourly to a monthly billing cycle in Neon Cloud while ensuring data safety and continuity. - [Expanding Instance Block Storage](https://docs.neoncloud.com/common-issues/expanding-instance-block-storage.md): This article explains how to increase the block storage of an instance in Neon Cloud. - [Attaching Additional Block Storage to your Instance](https://docs.neoncloud.com/common-issues/attaching-additional-block-storage-to-your-instance.md): This article explains how to attach additional block storage to an instance in Neon Cloud. - [Upgrading your VM Configuration](https://docs.neoncloud.com/common-issues/upgrading-your-vm-configuration.md): This article explains how to upgrade your VM to a higher configuration in Neon Cloud. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.neoncloud.com/common-issues.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.