# Create Your Account

Sign up and secure your account in minutes.

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## Steps ▶️

1. **Sign up** on the portal by visiting <https://console.neoncloud.com/register> and enter your **full name**, **phone number** and **work email**
2. **Set a** **strong password** *(Recommended: 15+ Characters with numbers, alphabets, symbols, and at least 1 uppercase alphabet)*
3. **Verify** your email via link sent to your inbox
4. Choose your account type - Individual or Organization and enter all necessary details.

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5. Add **billing details** that will be used in invoices
6. Make the account activation fee of ₹1 payment. This amount will be added to your Neon Cloud Wallet when you login.
7. Complete the **KYC** steps (you can complete this later after exploring the platform)

Start by clicking on "Start DIGIO KYC".

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You will be redirected to DigiLocker verification page. Now click on "Proceed".

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Enter your 12 digits Aadhaar number and click on "Next".

<figure><img src="https://1802641068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAChv0b03d6kwjavnnWlJ%2Fuploads%2Fgit-blob-c73c97c4fd0440c003cb66f4bf1ac9b0f2aec792%2FScreenshot%202025-08-17%20at%206.28.19%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

Now, enter the OTP received on your phone number that is linked to your Aadhaar and click on "Submit".

<figure><img src="https://1802641068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAChv0b03d6kwjavnnWlJ%2Fuploads%2Fgit-blob-14ed3c403468ecf90cb7bdd7c4b47063992a2a69%2FScreenshot%202025-08-17%20at%206.29.02%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

Enter your 6 digit DigiLocker PIN and click "Done".

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Please cross check all your information and check the boxes for "Aadhaar Card" or "PAN Verification Record" and click on "Allow".

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This might take a few seconds to verify your KYC details through DigiLocker.

<figure><img src="https://1802641068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAChv0b03d6kwjavnnWlJ%2Fuploads%2Fgit-blob-4bc809ec2b82193f69ccc76b23efe03e465e22d9%2FScreenshot%202025-08-17%20at%206.29.47%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

If all details are verified correctly then a success message will display.

<figure><img src="https://1802641068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAChv0b03d6kwjavnnWlJ%2Fuploads%2Fgit-blob-844cb93232fbaa6e1a4336db519c073765887997%2FScreenshot%202025-08-17%20at%206.29.53%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

Congratulations! Your KYC is successfully verified and you may click "Done" to proceed to the next step. If the KYC status is not updated automatically, please click on "Check Status" and it should be updated within a few seconds.

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Accept the Terms & Conditions and click on "Done" or "Go to dashboard". You will be now logged into the platform successfully.

<figure><img src="https://1802641068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAChv0b03d6kwjavnnWlJ%2Fuploads%2Fgit-blob-186b5472c7f8288dfd6965be53bfb23d4952c204%2FScreenshot%202025-08-17%20at%206.30.32%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

8. After logging in, enable **Two-Factor Authentication (2FA)** under Profile → Authentication (Recommended to secure your account)

<figure><img src="https://1802641068-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAChv0b03d6kwjavnnWlJ%2Fuploads%2Fgit-blob-cf68b85d33c7eb347483da2b1bf9270ee38c094c%2FScreenshot%202025-08-17%20at%207.08.29%E2%80%AFPM.png?alt=media" alt=""><figcaption></figcaption></figure>

## KYC Verification 🪪

* **Individuals:** Verify identity using **DigiLocker KYC** (instant on success)
* **Organizations:** Provide **GST/PAN** for manual verification (**24–48 hours**)
* You can also complete the KYC later by navigating to **Profile → KYC**

***Please note: You will not be able to deploy any cloud services without completing your KYC verification.***

## Troubleshooting 🛠️

* Didn’t get the email? Check spam/promotions
* Use **Resend verification** if the link expired
* Contact **<help@neoncloud.com>** for help