Dunning & Suspension Policy (timelines)

If payment fails or invoices remain overdue, automated reminders and service limitations may apply.

Insert screenshot of Billing → Dunning status here

Example timeline (subject to change)

Action	Days	Notes
Freeze	7
Suspend	15
Terminate	30

Day	Event
D+0	Invoice issued; auto-charge attempted
D+3	First reminder; retry payment
D+7	Second reminder; potential account restrictions (no new resources)
D+14	Service degradation warning; final payment attempt scheduled
D+21	Suspension of non-critical services (instances continue for short grace)
D+30	Full suspension; data retention grace may apply per policy

Actual timelines and actions depend on plan and region. See your Billing Terms for authoritative policy.