Shared Responsibility Model

Security is a shared responsibility between Neon Cloud and you (the customer).

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Neon Cloud (we handle)

• Physical/datacenter security and core infrastructure

• Platform services reliability and security patches

• Network segmentation, DDoS posture, baseline monitoring

• Access controls for Neon staff (least-privilege, audit)

You (customer responsibilities)

• Secure configuration of projects, RBAC, and firewall rules

• OS/app hardening, patching, and key/secret management

• Data classification and compliance with your obligations

• Monitoring your workloads and responding to findings